If you are not able to update your iPad or iPhone to iOS 9.3, then don’t worry as you aren’t alone. Apple has acknowledged this issue with an upgrade, and the software update has been pulled out for selected iOS devices.
When the issues began…
Earlier in this week, several users with iPad and iPhone models including iPad 4, iPad 3, iPad 2, iPhone 4s, iPhone 5 and iPhone 5s started complaining of issues when the upgrade process was being finalized. Apple acknowledged the issue on the support page, and later, the update was paused for the said devices.
On the support website, Apple noted that Apple ID and password was required for upgrading some devices such as iPhone 5s, iPad Air, etc. However, the problem was that some users saw a different ID. Things were made worse, and usually, it is rare for an iOS update to ask for ID.
At that time, users were suggested to either switch to iTunes for locking the concerned devices. This issue isn’t resolved yet, and the iOS 9.3 has been temporarily discontinued for the devices mentioned above. A twitter account which keeps a check on iOS updates stated that 5th Gen iPod Touch is also affected.
What’s the condition now?
You can visit this page. To know about the various issues related to login. The password is very important to unlock your phone right now. If you are not able to remember your password, then the phone will remain inactive for as long as you don’t remember your password or don’t reset your password.
One thing is for sure; Apple has taken strict measures to ensure that the safety of your phone is intact. We hope that the above link will help you solve additional issues related to Apple iOS.